Terms and Conditions

These terms apply to services provided by Marketing Beacon (“Marketing Beacon”, “we”, “us” or “our”) to the client (“you” or “your”).

By accepting a quotation, proposal or Scope of Work from Marketing Beacon, you agree to these terms.

1. Services and scope

The services we provide will be those described in the agreed quotation, proposal or Scope of Work.

The agreed scope will set out the work to be delivered, any applicable timeframe and the relevant fees.

Requests for work outside the agreed scope may incur additional charges. We will discuss any significant additional work and associated costs with you before proceeding.

Project timings are estimates and may change where information, access, feedback, approvals or other input required from you is delayed.

2. Fees and payment

Unless otherwise agreed in writing, a 50% deposit is required before work begins.

The remaining balance will be invoiced according to the payment schedule set out in the quotation or Scope of Work. For longer projects, payments may be split into agreed stages or monthly payments.

Invoices are payable within 14 days unless otherwise agreed.

We reserve the right to pause work where an invoice remains unpaid.

All prices are exclusive of third-party costs unless specifically stated otherwise.

Third-party costs may include, for example, domain names, website hosting or subscriptions, email services, software, advertising spend, printing, photography, design production or specialist suppliers.

You are responsible for paying these costs directly unless otherwise agreed.

3. Client responsibilities

You agree to provide accurate information, relevant materials, access and feedback reasonably required for us to complete the agreed work.

We are not responsible for delays, additional costs or changes to the agreed scope resulting from information, feedback, approvals or access not being provided when reasonably required.

You remain responsible for the accuracy, legality and ownership of information, claims, images, materials and other content you provide to Marketing Beacon.

4. Third-party services

We may recommend or work with third-party suppliers, software, platforms or specialists where appropriate.

Where you choose to use a third-party service, you are responsible for the associated costs and for complying with that provider’s terms and conditions.

Marketing Beacon cannot guarantee the performance, availability, pricing, functionality or future availability of third-party services or platforms.

Where we introduce you to a third-party supplier, the contract for that supplier’s work will normally be between you and the supplier directly.

5. Intellectual property and use of work

Marketing Beacon retains ownership of its pre-existing intellectual property, including its frameworks, processes, templates, methodologies, know-how and materials developed independently of your project.

Once all fees relating to the relevant work have been paid in full, you may use the final materials specifically created for your business for your own business purposes.

Unless otherwise agreed in writing, materials created by Marketing Beacon may not be:

• resold;

• sublicensed;

• repackaged as a product or service;

• reproduced for third parties; or

• used to provide marketing or consultancy services to third parties.

This does not prevent you from using the materials within your own business, sharing them with your employees or appointed suppliers, or making reasonable amendments for your own business purposes.

Third-party materials, software, fonts, images and other licensed assets remain subject to their own licence terms.

6. Portfolio and case studies

Unless you ask us not to in writing, Marketing Beacon may refer to completed work in our portfolio, website or marketing materials, including your business name and publicly available information.

We will not disclose confidential information about your business without your permission.

7. Recommendations and results

Marketing Beacon provides strategic advice, recommendations and marketing support based on the information available at the time.

Marketing outcomes depend on many factors outside our control, including market conditions, customer behaviour, competition, pricing, budgets, implementation and third-party performance.

We therefore do not guarantee specific sales, leads, rankings, revenue or other commercial results.

8. Liability

We will provide the services with reasonable care and skill.

To the extent permitted by law, Marketing Beacon will not be liable for indirect or consequential losses, loss of profit, loss of revenue, loss of business or losses arising from third-party services or platforms.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud or for death or personal injury caused by negligence.

Subject to the above, our total liability arising directly from the services provided will, to the extent permitted by law, be limited to the total fees paid by you for the specific services giving rise to the claim.

9. Cancellation and ending an engagement

For fixed projects, either party may request cancellation before completion.

If work has already commenced, fees relating to work completed and reasonable costs already incurred will remain payable. The deposit will not automatically be refundable.

For ongoing engagements, either party may end the engagement by giving 30 days’ written notice, unless a different notice period or minimum term has been agreed in the Scope of Work.

Any outstanding fees become payable in accordance with the agreed payment terms.

10. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the engagement and to use it only for the purposes of the agreed work.

This does not apply to information that is already publicly available, becomes publicly available through no breach of these terms, or is required to be disclosed by law.

11. Acceptance

Acceptance of a quotation, proposal or Scope of Work confirms that you have read and accepted these terms.

If there is any conflict between these terms and the specific Scope of Work, the agreed Scope of Work will take precedence for the specific services being provided.

Last updated: August 2026